Quality
and Warranty
Q:
How do I determine if
my Witt equipment is under warranty?
A: Call Customer Service at
800-288-9488. Please have the Model # , Serial # and PO
Order # used when you purchased the equipment. Your
warranty status is determined by the date code.
Q:
Who do I call for
replacement parts?
A: Call Customer Service at
800-288-9488.
Q:
What do I do to
return defective parts?
A: Call Customer Service at
800-288-9488, for a Return Material
Authorization (RMA) number and instructions about where
and how to return parts.
Q:
Who do I call for
Technical Service questions?
A: Call Customer Service at
800-288-9488.
Q:
What does my warranty
cover?
A: Our warranty
covers replacement of parts for 1 year from the date of
shipment from the factory. An Extended 4 Year Warranty
can be purchased which covers the compressor.
Q:
How do I handle Field
Service Warranty problems?
A: Field Service
Warranty replacement requires an itemized breakdown of
charges. Send these invoices and any backup information
to the attention of Customer Service, 201 Thomas French Drive,
Scottsboro, AL 35769 - If you have any other
questions about Field Service call Customer Service at
800-288-9488.