The Seller
warrants against defect in materials and workmanship in
products which it manufactures for (1) year from the date of
installation or up to 15 (fifteen) months from the date of
shipment, whichever event occurs first., when properly
installed and operated under normal use. This guarantee does
not include any labor or other charges made outside of the
Seller's factory for replacement or repair of defective
parts unless specifically stated in the body of the Sellers
invoice. On part not manufactured by Witt, such as motors,
controls, valves and compressors we extend to the Buyer the
same warranties made to us by the manufacturer.
Witt's only
liability under this warranty or otherwise shall be the
repair or replacement (at Seller's option) of nonconforming
goods or parts. Seller assumes no liability for incidental
or consequential damages such as injury to persons or
property, or lost profits.
Claims must
be submitted to our Service Department within 90 days of the
repair. The time allowances delineated below represent
guidelines. Details and special situations will be
negotiated on a case by case basis.
Witt
Four-Year Extended Warranty
(Motor-Compressor Assembly Only)
Witt also
has available a four year extended warranty for the
Motor-Compressor Assembly which follows the expiration of
the standard Witt Warranty. In the event of a defective
motor-compressor assembly this warranty would provide
replacement to the original purchaser-user, following an
inspection by a reputable refrigeration contractor. Contact
Witt for complete details on pricing and general conditions
and information on this warranty.
Quality & Warranty
To determine
if your Witt equipment is under warranty,
contact Bruce Altznauer in our Covington Facility at 770-788-5812.
Your warranty status is determined by date code so you will
need the Model and Series Numbers and your Purchase Order
Numbers used when you purchased the equipment.
Field Service Warranty
replacement requires an itemized breakdown of charges and
invoices and backup information should be sent to the
attention of Bruce Altznauer, 14230 Lochridge Boulevard, Covington, GA 30014
In-warranty replacement
parts are handled in Covington by Bruce Altznauer.
A Return Material
Authorization (RMA) number is required to return defective
parts? Bruce Altznauer in Covington 770-788-5812 can give you
instructions about how and where to return parts.
Other Technical Service and
Warranty questions can be directed to Bruce Altznauer in
Covington at 770-788-5812.
